The renovation at Westmall has done Princess Port of Spain a lot of favours. Walk in and it's immediately clear that real thought and real money went into this refresh — modern finishes, new carpets, comfortable seating with updated technology, and lighting that actually works for the room. The mood lands well and the vibe follows. It's one of the better-presented casino interiors in the market right now.
The atmosphere holds up throughout the visit. Staff are friendly and engaged, security is visible without being heavy-handed, and the operation runs with a confidence that a well-maintained floor tends to produce. A Rhum 32 tournament was running during our visit which added energy to the room — exactly the kind of programming that turns a casual session into a proper night out. Car giveaways and raffles round out an active promotions calendar that clearly keeps regulars coming back.
Game selection punches above its weight for a casino of this size. The full suite is represented and the standout is Texas Hold'em Bonus — the only location we've encountered offering it so far, and a genuine differentiator for poker players. Sports TVs and big screens are well-positioned throughout the floor. The one frustration is the roulette limit — a $100 maximum is a ceiling that will feel restrictive quickly, and it's the clearest gap in an otherwise strong package.
The smoking area is among the best we've seen — proper VIP treatment rather than a compliance checkbox. Food service was active and visible during our visit, which elevates the overall experience and keeps guests settled in for longer. No sign-up bonus on offer, which is a miss at a location that has invested this heavily in every other aspect of the guest experience.
Bottom line: Princess Westmall is the best version of itself right now — fresh, well-run, and genuinely enjoyable. Sort the roulette limits and add a welcome offer, and this renovation pays off fully.